Plumbs

Reviews

There is absolutely no way I would recommend your Company to any of my friends as I value their friendship too much How can you justify the time period of 20/2/23 with deposit taken on the 3/3/23 and no action till complaints to customer service end of May and furniture picked up two weeks later. Today they were returning on time as arranged with the delivery company .Thank you Callum and Co. So my money has sat in your bank account from 3/3/23 till 14/7/23 without any contact from yourselves
9 months ago
We ordered curtains for our kitchen and new covers for our conservatory furniture frpm Plumbs and they were fitted today. We are so pleased with the outcome and the service we received from this company from beginning to end was excellent. Highly recommended!
almost 1 year ago
My Mum got removable covers for her suite and new curtains. They look absolutely fantastic and gorgeous! You would never guess they were removable covers. As they are made to measure there are no wrinkles, sags, bags or rucks, common with stretch covers or 'off the peg'. She picked Monet and the pattern is beautiful. More contemporary than you would imagine. An almost vanilla cream base with a sage green leaves and peach, pale soft pink and soft yellow roses. So different from the plain suites atm. The rep came and left samples with Mum. This is especially good as it gives you an opportunity to see how it fits with your own decor and how it looks with your natural and artifical lighting. The covers are machine washable and if you happen to get a stain that you cannot remove they will come and remove it for you. The curtains are ring top and fully lined which makes them hang beautifully. They were expensive but considerably cheaper than getting a new suite! Mum's suite is a great suite and expensive, the frame and cushioning was sound, it was simply the fabric that was starting to look faded and worn so new covers was all that was really needed. So was definitely the greener option. All in all, my Mum is absolutely delighted and it makes her living room look so fresh, clean and even more homely. She highly, highly recommends Victoria Plumbs.
over 1 year ago
Great range of upholstery and fabric options
over 1 year ago
Absolutely delighted with the fitted covers. Amanda Skerritt was brilliant, she took so much care measuring the sofa & chairs, they fit perfectly. Unlike a lot of companies nowadays Plumbs answer the phone quickly when you ring them. Would definitely recommend.
about 2 years ago
Good products but no aftermarket support. Can't get a failed blind looked at or repaired, just out of warranty, even though we're prepared to pay. Sell and forget mentality.
over 2 years ago
Always a quick turn around
about 3 years ago
Redhill unit 👎 Would advise anyone not to use Plumbs.
about 4 years ago
It's not what you know its who you know that keeps you a job, manager is a bully
about 4 years ago
Consultant was very pleasant when taking order but the service from Plumbs is appalling. Placed order very beginning of April - high quality high cost fabric for sofas in daily use. 9/10 weeks later covers arrived for one sofa but not the other except a pair of arm covers. A speedy delivery of the rest of the order was promised but here we are 9th July and still no sign of them. I had heard from other people of problems and did not recommend Plumbs - I now wish I’d listened to them and see similar comments below. Sadly, the quality of the first set of covers is lovely but I certainly won’t use Plumbs again or recommend them.
over 4 years ago
The service from Plumbs has, so far, been excellent. From the initial phone call requesting details to the partial delivery I've received, I've been very impressed. Lindsay is an absolute pleasure to deal with & doesn't come in with the hard sell. She's clearly very knowledgeable & helped me decide on my new covers & curtains without being the slightest bit pushy and didn't rush me at all. My curtains were fitted last week & look amazing! Sofa & chairs currently away being covered & I'm expecting them back in a couple of weeks. The gentlemen who came to collect them were helpful & courteous. I am so impressed with the service I've received so far. Will update once furniture comes back, but I'm certain it'll be fantastic!!
about 5 years ago
Small shop selling furnishings and cancelled orders at reduced prices
over 5 years ago
We purchased our Durista suite of 2 Settees and 1 armchair about 20 years ago and we were considering a new suite. However we were comfortable with the suite and a new replacement set would cost around £7,000 at least. So with some trepidation we decided to approach Plumbs and have a quote to recover the suite. The quote was over £3,000 as we chose from their premium range of covers. The furniture was measured and photographed in detail and it was taken away at the time that had been agreed and we were kept in informed at all stages of progress. When it was returned we were very impressed - in fact the quality and attention to detail exceeded our expectations. We would recommend anyone considering Plumbs to give them your business. Excellent!!
over 6 years ago
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