JP Urban Moving

Reviews

I've never thought that moving can be that easy and stress-free. We were looking to hire a small family-owned local company and JP Urban was the right fit. Our team came the day before and did an amazing job with packing all of our artwork. They even used special paper to protect our paintings. On the day of the move, the movers worked well together like a well-oiled machine while maintaining very positive attitude. They were kind and attentive. We are very thankful for the best moving experience ever.
4 months ago
Excellent movers. I've gone through two other moving companies in the past with so much headache, cost, and damaged stuff. We hired JP Urban Moving a little less than a year ago for a 2bed in a 4 story walk up. Communication during scheduling was extremely clear. I was stressed about the stairs, it was a big sore spot with one of our previous moves, but the guys just handled everything. They navigated the stairs with no damage to anything, and they handled the difficult parking situation without blinking an eye. They are definitely experienced city movers. The whole move went smooth and so fast. It was such a relief. The final price was also less than what we were quoted, which was a nice surprise.
4 months ago
Excellent experience with JP Urban Moving. They very carefully moved a very heavy antique sideboard for me. They were on time, great communication, and the guys were really careful and knew exactly how to handle the move. Everything arrived in wonderful condition. Highly recommend.
5 months ago
Finding a professional moving service can be difficult in NYC. With JP Urban Moving, I was pleasantly surprised. The whole team is highly professional, thoughtful and pays great attention to detail. They are highly skilled at packing my belongings ensuring my items were protected. The communication was above and beyond, always keeping the customer informed about the next steps. I will definitely call them for future moves!
6 months ago
Excellent experience from start to finish. This was my first time using a moving service. Everyone I interacted with was responsive, kind, and professional. Pricing was fair. Roberto, Felipe, and Gabriel were my movers - they were incredibly coordinated, thoughtful, and efficient. All my belongings were transported safely. 100% recommend and I plan to use them again for my future moves.
6 months ago
They just completed an interstate move for us. The process was very smooth- picked up everything on one day (including from an outside storage facility) and delivered everything to our new home the next day. They arrived on time both days and were quick, efficient and professional. The whole crew was great, but I'd like to give special recognition to Miguel the crew chief for making everything as easy as possible and David for so carefully packing up our dishes and the rest of the kitchen- everything got through the move in perfect condition. Also, the move cost was exactly as estimated. I strongly recommend this company for any move you're making in the area.
8 months ago
The crew came on time and worked efficiently. They were so helpful and as concerned about our items as we were! Absolutely pleased with the service and the rate. Hopefully I won't need to move anytime soon, but if I do, I will definitely be calling JP Urban!
8 months ago
They were fast, efficient, good natured, and reasonably priced. Went above and beyond to help us get our couch inside! Always a shot in the dark to get good movers and we HIGHLY recommend JP Movers. Definitely would use them again anytime!
10 months ago
Excellent service! We’ve used JP Urban Moving three times in three years for some very complicated moves. Incredibly efficient and professional, every member of the crew is great - from booking the logistics to the actual day of service. Highly recommend! I’ve been living in NYC for over 20 years and have worked with other companies over the years and JP Urban Moving is the best.
10 months ago
I honestly cannot share or say enough nice things about JP Urban Moving. I was impressed from start to finish. They were so professional, highly organized, efficient, & a delight to work with. They made my moving experience hassle free. They were always available to answer all of my questions. I would highly recommend their services.
12 months ago
My whole experience was great. The office was responsive, even during the holiday week, answering all my questions. The movers were on time, followed my specific requests and very efficient. They took good care of my stuff. The $ total came out within 1% of their estimate. I don’t really ever write reviews but I was nervous about choosing the right movers myself so hopefully this helps someone else.
about 1 year ago
From start to finish, everyone was professional, communicative, and kind to work with. The dispatcher Jazmin was a delight in coordinating everything before, during, and even following up after to make sure everything went ok. The JP Urban movers I was blessed with are gods. I moved into a 4th story walk-up on a warm day and they moved every piece of furniture and box, setting everything up where I asked them to in the new place. Not a single item broken, dinged or scratched. 10/10 would recommend!
over 1 year ago
This review is long overdue. I had such a positive experience doing business with JP Urban Moving (during covid and pre-vaccine). They were kind and professional. They work so fast! During the move someone from the dispatch office called me three times to ask how the move was going and I really appreciated that. They placed all of my furniture where it needed to be in my new apartment and cleaned up all the tape and furniture wrappings when they were done. I thought the price was fair, especially after seeing how clean and quickly they work. Moving is always stressful, but these guys made my move easier and a lot more pleasant than my previous moves. I have since recommended them to friends who have reported the same positive experience that I had. Thanks guys for making my moving experience a positive one.
over 1 year ago
We had such a positive experience with JP Urban Moving. They were incredibly responsive and communicative from the very beginning throughout the entire experience. Chris did an excellent job of checking in throughout the moving process to ensure I was in the loop and that everything was going well. Their pricing was fair and transparent. Furthermore, the team (led by Marcos) was professional and prepared, which eased my anxious mind during the entire moving process. I was so impressed by how efficient, helpful, and kind everyone was. Thank you, JP Urban Moving! Would absolutely recommend and will use again in the future!
over 1 year ago
Had a really positive experience with JP Urban Moving for a move from Long Island to Westchester. They were the only company I reached out to to quote an hourly rate (others provided flat fee), and in the end the cost came in below what was estimated, which saved money compared what I would have paid with most of the flat rate quotes. The customer service on the phone was very helpful. Movers on the day of showed up on time, and were efficient and professional.
over 1 year ago
Sal and his crew are 100%, two-thumbs-up, 5-star kind of folks. They are professional, efficient, and kind. At no point did I worry about damage to my furniture or apartment(s). They made sure everything was wrapped, boxed, and secured. I cannot stress enough - they are such a professional crew. They have all the necessary equipment for a safe, efficient move. Their truck is legit - spacious well taken care of. Honestly, the entire process was pleasant - from estimate to move. The dispatcher/team were in communication throughout. They even checked in during the move to see how things were going. 10/10 would use them again.
over 1 year ago
Highly recommend hiring JP Urban Moving. Nothing but great things to say about my experience with them. From the start, booking was easy and straightforward. Their pricing is fair and explained thoroughly. Super communicative before and during the move. Friendly, professional and efficient moving team. They were moving and wrapping things so quickly yet carefully!! I have never seen people work so hard and efficiently. This was the first move I've had in which NOTHING was broken or damaged. We looked around at so many moving companies and I'm glad we went with them. They are a five star business and I can’t recommend them enough.
almost 2 years ago
Anyone moving now in NYC/Brooklyn needs to use JP Urban Moving! After calling and getting quotes from multiple movers, I came upon Forbes 2021 Best of NYC movers and found JP Urban. I thought they would be the most expensive but were the BEST reasonable pricing! Highly responsive throughout, from Chris at the office, Nikki for the COI, to Manual and his team on the day of the move. Actual move- came on time, with text letting me know they were on the way, to carefully wrapping everything!!! So thoughtful, considerate and EFFICIENT! I cannot recommend enough! Thank you, JP Urban moving!
almost 2 years ago
I have recently used JP Urban moving to move from Flatiron to Gramercy. Just a short distance but moving is always stressful, especially as we have valuable art and furniture. Manny and his team were extremely professional. I could see that they knew exactly what they were doing, they took every precaution to protect our marble table and our precious paintings. They were also very well organized, each of the 4 movers had a clear role in the move. They deserve all the 5* reviews they have here and I would definitely use them or recommend them. Great work!
about 2 years ago
I went with JP Urban Moving twice — once to move locally within Brooklyn and again this week to move from Brooklyn to Philadelphia. Both moves went incredibly smooth. Everyone from the actual movers to the people behind the scenes answering phone calls, responding to emails, and so forth are the epitome of top notch customer service. Before your move, you enter your info online and receive a quick quote. They answer all your questions quickly and thoughtfully via email or phone. On the day of your move, the truck arrives before the actual start time and you receive text updates from their dispatch throughout the entire move checking in on you to make sure everything is going well. For this most recent move, I assumed there would be hiccups moving from one city/state to another but the move could not have been easier. The movers themselves are extremely polite, hard working, and efficient. You receive discounts for being a repeat customer and also for paying in cash if you so choose but they also accept card payments. I was also shocked to find that, both times, the total cost including tip was very reasonable — well worth every dollar. I give JP Urban Moving my very highest recommendation.
about 2 years ago
Extremely positive experience from start to finish. Phone, email, and text communication ahead of the move was professional, prompt, friendly, and accurate. The movers themselves were skilled, friendly, professional, and flexible when we had a few add-on requests. It was all done within or time estimate and pricing was fair and transparent. By far the best movers I have ever worked with—will definitely recommend them and use them again.
over 2 years ago
These guys are awesome. Not a scratch on the furniture. Job was done quickly. The guys were incredibly nice. And the price was a bargain. Highly recommend!
over 2 years ago
I’ve used JP Urban Moving for three NYC moves now and they are far and away better than anyone else I’ve moved with here. The communication in advance and the day of the move is excellent - they start a text chain with the foreman and office for example. The crews have always been friendly and efficient. And they do things the right way. For example, all furniture gets carefully wrapped in moving blankets first, then shrink wrapped or taped; I’ve had other movers cut corners resulting in nicks and scratches on nicer furniture. They also do a great job completing basic setup work in your new home: putting the bed back together, making sure dressers, couches and other heavy furniture are where you want it, etc. I’ve never had a single issue with JP - I will chose them every time.
over 2 years ago
I wish I could give 6 stars. If you're struggling to decide which moving service to use, you can really stop looking. JP Urban was the first moving company I have every used, and I'm so glad I chose them to do the job. The guys were extremely professional, efficient, and kind. They wrapped furniture like couch, tables, etc. expertly so there was no damage whatsoever. Moving in the city is generally expensive, but they ended up taking less time than was estimated all with one fewer man than planned (resulting in a lower total cost). I will only be using JP Urban for my moves going forward and I highly recommend that you do as well!
over 2 years ago
We JUST moved (they left an hour ago). The team was so professional and fast. The quoted price was totally reasonable but they came in under budget because they were so quick. All of our stuff was thoroughly wrapped before moving, there appears to be no damage. We also used Box Up NYC to rent boxes and that was another win. JP Urban was recommended to me by a coworker, I’m hoping to pay it forward! These guys were just great. This has been our best move ever by far.
over 2 years ago
Everything about this experience was excellent! It’s been a couple days since our move and we are still beaming from how smooth of an experience we had. I couldn’t have imagined a better move. The guys were fantastic, kind, professional, efficient AF. They had a good system and communication, they tackled everything with precision and expertise. All of our stuff was picked up and delivered safely. AND the price was well below many other moving services - we were able to schedule the move during one of their off-peak dates and so we had a discounted rate. If we have to move again, we will be sure to use this service (and recommend them to everyone I know in the NYC area). So grateful to Miguel and his crew! Thank you!
over 2 years ago
Excellent experience and reasonable price. The workers were very polite and professional, and did heroic work getting our furniture moved into the new place. I was pleasantly surprised to see how thoughtfully they did things; for example, they made sure all the items that were together in the old place were still together in the new place. Would highly recommend them.
almost 3 years ago
We have moved 3 times in NYC and countless more in other states. This was hands down the best experience I have ever had with professional movers. They were kind, efficient and professional. This move was somehow the fastest and least expensive move I’ve experienced since coming to Brooklyn a decade ago without sacrificing quality. From start to finish everyone we worked with was sincere and pleasant. Cannot recommend highly enough.
almost 3 years ago
If you’re looking for help moving during COVID, JP is who you should use. Their rates were reasonable and they were incredibly efficient. They packed our entire apartment and loaded it into the truck in 6.5 hours! And everything was cared for — furniture wrapped with cardboard and blankets. All the boxes organized and labeled by room. Amazing! They even disposed of our couch for us for a reasonable fee. It was worth not having the hassle. The next day they drove our things to Rhode Island and unloaded it in 1.5 hrs. Honestly, it was impressive. They were super professional and made the whole experience easy with text updates and photos as they went. I can’t say enough good things about it. Hire them! For a move out of state or even in the city.
almost 3 years ago
I cannot emphasize enough how wonderful JP Urban Moving was to work with. My wife and I moved on the day after Thanksgiving, 2019 and have been too busy up until now to write a comprehensive review. However, we both felt it was still important to share our very positive experience. From the people working in the office to the crew who ultimately moved us to our new apartment, JP Urban Moving provided excellent service at every turn. My wife and I were making a move from one part of Manhattan to another--our first big move for which we had to hire movers (we'd always moved ourselves in the past). Due to logistics on our new building's end, our moving date kept getting pushed back until we thought, based on the imminent expiration of our lease, that we might have to move our stuff into storage and stay at a hotel until it was time to move into our new apartment. It was a bit of a stressful situation from the standpoint of planning and potentially cost, but it helped tremendously to feel supported by the good, caring, and highly knowledgeable professionals at JP Urban Moving every step of the way. From updating us when our desired moving dates of the moment were about to be filled up, to giving us expert advice about storage services and options if we had to go down that road, to detailed advice about packing, to clear and transparent information about costs, it was a great source of relief to have them in our corner. When our big day finally arrived, the JP Urban Moving crew was amazing. They arrived promptly and worked quickly, efficiently, and quietly (it was an early morning move, and I doubt any of our neighbors in our thin-walled apartment building heard a thing). They handled our belongings and the logistics of the move to our new building with utmost care, including respecting the strict freight elevator time restrictions in our new building. Not one of our items was damaged in the move (and this included mirrors, glassware, artwork, and newly purchased furniture). Throughout the move, they were true professionals, kind, peaceful, and full of integrity. When we look back on our moving day, we feel very satisfied and grateful to have worked with JP Urban Moving.
about 3 years ago
I hired JP Urban Moving and was very happy with the move. They were very efficient and fast. Communication leading up to the move was great. Everything was carefully wrapped and transported. I would highly recommend these guys. After moving a couple of times over the past few years, I have come to learn one thing: Professional movers is money well spent.
over 3 years ago
Love these movers! Used them for an apartment move a few years ago, and recently for a private office move which included packing everything up. I have recommended them to all of my friends who have also had wonderful experiences. Quick, professional, very fair rate, and super flexible with logistics. Awesome customer service as well and they make sure that everything went smoothly and customers are satisfied. 100% recommend.
over 3 years ago
I had an excellent experience with JP Urban Moving. Highly recommended!!! Quick responses and great communication, professional service and courteous staff. Needless to say I was impressed.
over 3 years ago
I cannot thank enough to Miguel, Jazz and team for great work. Professional, fast and taking care of everything. I could not be on site to pack and they did it for me. They did not waste time, did all the paperwork for my building so this was so seamless as I could not even imagine this to be. If you ever need to move and need a team to pack your stuff, these guys will take care of it - does not mater if it is a fur coat, disassembly of a bed or just a lot of plates. Top work and very reasonable price (final price was even lower than the proposal so these guys now what they do and how to do it).
over 3 years ago
JP Urban Moving, Jazmin, and Miguel and his team, all lived up to the numerous 5 star reviews posted on this page. They are EXCEPTIONAL movers! Communication was excellent from the time I booked - to the day of our move. Everything was not only packed well, the many pieces of furniture arrived damage-free because they carefully wrapped each individual piece. They also rebuilt IKEA furniture once we arrived in our new home. It was the smoothest move I have experienced! They were simply amazing group of people with very high standards!
almost 4 years ago
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