Simply Radiators

Reviews

Had a problem with a spare part on my old cast iron radiator. Nearly ordered something online but was glad I didn’t because I didn’t know what I was doing! Tony and team were absolutely brilliant in helping me out.
over 1 year ago
Fantastic service and advice for a 2nd time! Very friendly and trustworthy.
over 2 years ago
almost 3 years ago
Helpful staff in the shop who went through the options for whaþ we were looking for. However, we were expecting an email quotation which was promised to have been sent within a week which sadly never came so have since found another supplier.
over 3 years ago
Helpful staff in the shop who went through the options for whaþ we were looking for. However, we were expecting an email quotation which was promised to have been sent within a week which sadly never came so have since found another supplier.
over 3 years ago
Walked in on the off-chance looking at towel rails for a bathroom renovation. Kerry-Ann was incredibly helpful and we found the towel rail that suited our needs - she was also able to source perfect valves. We were so impressed that when it came to the next bathroom project, we went straight back to Simply Radiators. 6 months later there was a small issue with one of the units; having contacted Kerry-Ann again the resolution was immediate and to our complete satisfaction. The next time we do any renovations we will return with no hesitation - highly recommended.
over 3 years ago
Walked in on the off-chance looking at towel rails for a bathroom renovation. Kerry-Ann was incredibly helpful and we found the towel rail that suited our needs - she was also able to source perfect valves. We were so impressed that when it came to the next bathroom project, we went straight back to Simply Radiators. 6 months later there was a small issue with one of the units; having contacted Kerry-Ann again the resolution was immediate and to our complete satisfaction. The next time we do any renovations we will return with no hesitation - highly recommended.
over 3 years ago
Very happy that I chose to call Simply Radiators when the towel rail on my Hudevad radiator broke. As if by magic, the very next day Harry hand-delivered a new rail to my house in a completely different part of London to their showroom and even fitted it for me. Excellent service!
over 4 years ago
Very happy that I chose to call Simply Radiators when the towel rail on my Hudevad radiator broke. As if by magic, the very next day Harry hand-delivered a new rail to my house in a completely different part of London to their showroom and even fitted it for me. Excellent service!
over 4 years ago
Worst company I've ever dealt with. Purchased a radiator for work, nightmare from beginning to end. We were told on 2 separate occasions that the colour we wanted was out of stock, once we finally managed to place an order for the right colour, I kept emailing Kerry-Ann for updates on the delivery date as we were working on a tight schedule. I didn't receive a reply to 4 emails. When I finally called to chase up, Tony told me that the order hadn't gone through, so we would have to wait another 30 working days. For all the inconvenience that we went through and lack of communication, I asked for a discount (should've been offered). I was advised by Tony that we would look at this after the delivery of the radiator. I have emailed over 4 times during the past 2 weeks about this with no response. This has been a complete waste of effort and time. Clearly they don't know the first thing about customer service. I urge you, STAY AWAY. It's not worth it.
over 5 years ago
I recently purchased 5 radiators from Simply Radiators. Two were shaped to fit my bay windows. Kerry-Ann and the team were great. They provided drawings to check the radiators would fit properly and kept me up to date on when they would be arriving. The radiators look great and I'm really pleased to have dealt with Simply Radiators.
almost 6 years ago
Really great personal service from this company. We have just sourced beautiful cast iron radiators from Tony (doing up an Edwardian house in N13) and he couldn't have been more helpful with this. I understand he's now selling Farrow and Ball paints too, which is incredibly useful as the closest F&B store is Upper Street - been there too many times! So great to be able to now buy the full range locally. Highly recommend.
over 6 years ago
Great shop, friendly owner, first class product. We order 4 radiators from Tony without issue. All look fantastic and we couldn't be happier. Even when there was a small issue with one of them (which was not Tony's fault) it was rectified quickly and without issue. Really stunning radiators and Tony is a pleasure to deal with.
almost 7 years ago
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