Five Star Solar

Reviews

The Five Star team were really good professionals. They were very organized, clear in their messaging and solid project management throughout. I did a lot of research and interviewed several installers over a period of 12 months and really glad with Five Star's process, pricing and work quality when all the work was completed. Highly recommend. Kudos to Dustin and his team!
6 months ago
Five Star Solar installed my system in August and I could not be more pleased. The price was much better than my other bids. The panels and equipment used by Five Star is the best as well. I'd done lots of research regarding the best solar equipment for the Sacramento Valley and Fiver Star uses Panasonic panels, which are rated the best. Also, good design with individual micro inverters from the best supplier. And everything has a great 25 year warranty. Best of all, everyone I worked with was very professional. They all knew their jobs, and were very efficient in getting the system installed. I always got a response from their office to my questions. I was always kept informed of the status of the installation and the permitting. Bottom line ... I'm very happy with my choice.
6 months ago
Working with Five Star Solar was fantastic. They were very helpful explaining the process and they kept us informed of next steps throughout the installation. After our installation was complete we experienced an electrical problem. I emailed the sales rep and within 30 minutes the owner called me. He arranged to have someone come out immediately to address the problem even though it was Sunday. I would highly recommend Five Star Solar to anyone.
9 months ago
Best contractor experience ever. Working with Five Star Solar has been a very good experience: The system quote was accurate and complete. No surprises. The system documentation provided was very detailed. All inspections were passed on the first visit and all documentation was accepted with the first submission. My house is new and I was very concerned about roof leaks and broken concrete tiles. The Five Star installation team members were clean, professional and very efficient. They took precautions to prevent damage to the house and the new equipment. Note within the photos, no broken tiles. It has rained hard since the installation and I have had zero roof leaks. They completed the initial installation in a single visit and cleaned-up everything before leaving. All equipment and conduit installations look clean and professional. One additional visit for system inspection and that was it. My system has been installed for about 90 days and operating without issue. Power production is currently exceeding the promised output. The owner Dustin has put together a good team and I will be using them again when I add my batteries. I highly recommend Five Star Solar, Dustin and his team.
10 months ago
After shopping around with various solar companies, I went with Five Star solar. I'm glad I did. The price was very affordable. Communication during the contract/installation process was great. Workers were very polite and office staff were very helpful. Five Star customer service!
11 months ago
My overall experience was good, starting with Ron Johnson (sales). He was probably the most straightforward, knowledgeable (I had done a fair amount of homework) and no BS sales person (of the many) I dealt with. The permitting and approval took a bit longer than I had anticipated but having no experience with solar permitting I had nothing upon which to base my expectations. Although there were a few paperwork glitches that delayed final approval, they were resolved relatively quickly. The installation crew was good, neat, efficient, and very pleasant to work with. There was a minor issue upon startup but a couple technicians were dispatched quickly and it was resolved in an hour or so of their arrival. I found Five Star to be a trustworthy company that delivers quality work and products along with very good customer service every step of the way and are in the middle of the price range of the bids I received.
about 1 year ago
Dustin and his team are top notch. Friendly, knowledgeable, and professional. As is typical with any project, sometimes things don't go quite the way you plan. However, Five Star Solar is incredibly responsive, and made sure everything was delivered as promised. I highly recommend them.
about 1 year ago
truly the best experience. From start to finish, this process only took 3 months. I originally contacted Dustin and his team in a panic due to months of extremely high electricity bills, and didn't know where to turn and had no idea how I was going to afford solar. Dustin was informative, and a straight shooter when it came to what he could offer and how it would affect my bill. I appreciated the constant communication from Five Star during the duration of the project, and am please to report that I have seen a significant drop in my electricity bill and I could not be happier! All around, this was a wonderful experience, and I would highly recommend Five Star Solar for your solar needs!
over 1 year ago
5 Star Solar was very knowledgeable and helpful during the “getting an estimate” call and initial signing phase. I was able to get a very good rate on the purchase loan. The plan and design was well done. They kept me abreast of the progress during the permitting phase. The installation was done on schedule, and the installation itself was very well done. The system is working well, and I’m pleased with the result. With that said, I highly recommend 5 Star Solar.
over 1 year ago
Five Star Solar made finding, buying and installing a residential solar system about as easy as it is possible to make such a complex undertaking. We got six bids before we decided on Fire Star. Theirs was not the lowest bid, but their reputation, longevity and clear explanations of the equipment and process convinced us they were the right choice. That opinion did not change as the project progressed. I would make the same choice again. Once installation began, the crew and electrician had the racks installed, panels secured and electrical connections made in about six hours (and that included me peppering the electrician with questions as he worked). Two things: • Buying a solar system is complicated requiring a good deal of reading/research especially for those unfamiliar with the technology. Five Star was good about answering questions and explaining things in non-technical terms. • It's going to take longer than you expect. From start to finish our project took two or three months (and that was after we re-roofed our home). Much of the delay came not from Five Star but from permit approval and inspection delays, in our case by the county. There also will be a delay before the power utility (PG&E) signs off. That approval is needed to receive credit for sending electricity into the power grid. For our money, Five Star Solar was the right choice.
over 1 year ago
Five Star Solar is exceptional. From start to finish they have been very professional. Ron explained how the process works, what to expect, the type of panels being used, and how much everything was going to be and was available to answer any questions that arose. They did an energy calculation and determined what I could expect. I will save a substantial amount on electricity even if the solar panels doesn't offset the energy used by 100%. Dustin gives an update each step of the way. He kept in touch either through text or email to let us know where we were during the process. They were very quick to get all the permits and paperwork done and to resolve any inspection requirements. All the workers are very professional and worked efficiently putting in the system. It took them two days to do the installation and each day, they cleaned up at the end of work. I would definitely recommend Five Star Solar for your solar installation.
over 1 year ago
Great company to work with. Ron and Dustin were very helpful explained us step by step process and work was done and completed in a few hours with inspection approval the same day. Everything went so smoothly 😌 lost for words to express my thoughts in anyone wants to go solar we have no hesitation in recommending Five star solar because are actually 5 🌟 ⭐ star
over 1 year ago
From the owner, Dustin to Bob on the sales team I had a great experience. There is so much conflicting information out there it’s overwhelming, but they really took the time to explain things. I also did my homework and although I got several quotes gave them my business for using Quality panels and inverters at a fair price. I can tell you that I feel great about my decision every time I see my PGE statement. I started saving money immediately, I wish I had done this sooner.
over 1 year ago
Friends referred us to 5-Star Solar. We were a little hesitant at first since we had so many solar salesmen approaching us and didn’t know if they were legit or whether we should even get solar in the first place. After our friends told us of their positive experience with 5-Star Solar, we decided to give them a call. Ron Johnson called us and quickly put us at ease and alleviated any concerns we initially had. He isn’t a snake oil salesman, and professionally answered the million questions we threw at him. He did make some claims and promises, but they all turned out to be valid in the end. Our new solar system is now generating power, and our $400/month PG&E bill is now $30 (for fees and other charges). The panels were quickly installed, and the inspections, both county and PG&E, took about six weeks in total. For the first time in our lives, we don’t have to be afraid of leaving the lights or anything else on, and we may just get that hot tub we’ve been wanting! We do have a monthly payment on our new system, but we are buying the panels to own, and zero money down was required on the loan. We only wish that we had done this a long time ago because we are loving it! Oh, and the professionalism and efficient communication of the staff is commendable. We are very pleased, and highly recommend 5-Star Solar over other companies. They aren’t called 5-Star for nothing… I Googled them, and they do indeed have five stars!
almost 2 years ago
Ron and Dustin are exceptional. From start to finish they have been very helpful. Ron was great in explaining how the process works, what to expect, the type of panels being used, and how much everything was going to be, they wont' sugar coat it and make you believe everything will be free once you have your solar panels installed. He looked over our home size, how much power we use, and what to expect. We had two EV's we charge at home so he even took those into account, then laid out everything we can expect. In the end we still save a substantial amount on electricity even if the solar panels doesn't offset the energy used by 100%. Dustin gave us an update each step of the way. He kept in touch either through text or email to let us know where we were during the process. They were very quick to get all the permits and paperwork done. Installation day went great as well. All the workers were very professional and worked efficiently. It took them two days to do the installation and each time clean up was done at the end of the day. I would definitely recommend them for your Solar energy needs.
almost 2 years ago
Five Star Solar installed our solar panels last December 2020 - a great system installed at a very competitive price. We had a pleasant experience with Ron and Dustin - they responded quickly to all our questions. When we had an issue with 1 of our solar panels recently, they responded quickly and fixed it right away. I highly recommend them to anyone in the market for a solar panel system. You will not be disappointed.
almost 2 years ago
We couldn't be happier with Five Star Solar. Ron and Dustin were great at answering all of our questions. Ron was completely honest and sold with integrity. Dustin was accommodating and forthright every step of the way in the process. The installers were courteous and prompt. Our system works exactly as promised. We made a great decision going with Five Star Solar and highly recommend.
almost 2 years ago
Five Star Solar offers an excellent product at a very completive price. The warranty is the best in the business. They delivered as promised. The installation process was completed on time and done right. I have a friend in the roofing industry. He was thoroughly impressed by the quality of work, stating it was one of the cleanest job he’s seen in a long time. I did a lot of research before committing to a solar company. I looked into both large and small companies. Five Star Solar lives up to its name. I highly recommend Five Star if you are in the market for solar.
almost 2 years ago
The installation of our solar panels went very well, the crew that installed the system are very hard workers along with being very helpful with answering all of our questions. They work with us in putting our panels on horse cover roof pen instead of the house roof which hides all of the panel. The system has been up and running for two years now without any issues, we are please with the excellent service that we have received from Five Star Solar and have recommend there services to everyone that has inquired.
almost 2 years ago
It is difficult to give a true rating because I am still waiting to be hooked up with PG&E. I started this process in November 2021. The service was very good. Installation appears to be good but I won’t really know until I get to use the system to see if I’m really saving any money and the product works.
almost 2 years ago
Dealing with Ron in sales to Mark and the other installers, to Dustin, the owner of 5 Star, I have nothing but praise. Ron is so knowledgeable and pleasant to work with. The installers, which unfortunately, I do not remember all of their names, had stellar courtesy. Dustin the owner of 5 Star is professional and forthcoming and would always take my calls and return my emails promptly.
about 2 years ago
I have had great experience with 5 Star Solar. They have done few solar install for me on my custom built homes. Dustin has lots of knowledge relating to Solar power. I can't imagine using another company.
about 2 years ago
Best investment we have made. Dustin and his team set everything up from start to finish. Five Star Solar was highly recommended by 2 neighbors. We are very satisfied with their installation and service. We highly recommended them for all your solar needs.
about 2 years ago
Everyone I interacted with was friendly and professional. Dustin was quick to answer any questions I had. I really appreciated that the teams (inspection/installation) were on time and often early for every appointment we had.
about 2 years ago
I asked Give Star to get me a quote without the sales pitch. I knew what size i wanted and had previous quotes. They came in with a price considerably lower than i was willing to spend. The install was done in 2 days with minimal interruption to my electrical service. The install was done neatly with quality materials. I'm happy with the pricing and install.
about 2 years ago
Went to the Panasonic site and notice Five Star Solar was a premium dealer. These guys are amazing. Great communication, great customer service. All my questions and concerns were answered (I had a lot of concerns). Dustin and Ron are amazing to deal with. Would recommend Five Star Solar to anyone looking to get solar for their home. A++
over 2 years ago
Five Star Solar did a very thorough job of getting our solar system specified, financed, designed, installed, and established with PG&E. They made it very simple for us and their price was super competitive, with highest-quality components, right from their initial proposal. It all went about as perfectly as I could imagine. You probably can't go wrong with them.
over 2 years ago
Just beginning my 4th year since Five Star installed my solar system. My electric meter is still about 1,400 kWh less than the day it was turned-on. My meter read 47,178 the day it was turned on and now reads 45,748. The system should pay for it self this year so beginning next year - FREE ELECTRICITY! The sales team took the time to answer all my questions before I signed the contract and I had a lot of questions. I got 7 or 8 quotes from other companies before selecting Five Star. The had one of the lowest prices and were the most responsive to our concerns. The installers did a great job! I have almost no exposed conduit on the side of my home and none on the roof. I have several neighbors who recently had solar systems installed, they have conduit running all over their roofs along the sides of their homes. If you're considering solar, I suggest you begin by analyzing you electric usage. If PG&E is your supplier you can download your usage data from their website. Add 15-20% to your historical usage to size your system. When you don't have those huge summer month bills anymore you may use your A/C more often. We had a 1,500 kWh surplus the first year so we added a second fridge and set the thermostat to be comfortable all the time and forgot about it. We're now pretty well balanced on the production to usage front. I highly recommend Five Star Solar!
over 2 years ago
"Ron and Dustin, and their other staff/installers are wonderful people. They handled my project very professionally and completed it on time. They keep you posted where the things are and what are the next steps, very proactive. They also respond to emails and phone calls right away. Good company, choose them. They have installed solar on several homes in my neighborhood and all of them are really happy with them. "
over 2 years ago
Five Star installed my solar system a year ago last April. They did a great job, answered all of my questions, and when I had an issue with the inverter, they came out and made sure everything was okay! It’s so nice to see my utility bill drop to almost nothing compared to what I was paying. I highly recommend Five Star Solar. They are professional, courteous, and do excellent work! R. Haas. Tracy
over 2 years ago
Salesperson was great! informative and NO Pressure!, Good and Affordable Quote. Included top quality Solar Panels, and ensured was sufficiently sized for my annual usage. Their work crew were very professional, courteous and did a great job on Installation. 2 days of install on hot summer days, and cleaned up after the job was completed. I highly Recommend you call them for a comparison quote today! you won't be disappointed!
over 2 years ago
We had our solar system put in back in 2018. Not cheap, but it has been saving enough to pay for the solar system in five years. It is a big investment and there is concern those who put it in will not support it. Sure enough our Solar Edge had an issue and I was without my solar system for about three weeks. This is not normal for solar systems to go down. My brother had his Tesla system for over ten years with no issues and the only reason he does not have it now, he moved to another home where solar was installed as well. The problem would have been fixed in about ten days, but finding time between my work schedule and when the crew could swing by caused a delay. I was happy with Solar Edge sending out the part quickly and 5 Star did a fine job. Hope to not need to call 5 Star again for a service issue, but this issue did show they support their work. Thank you 5 Star Solar team.
over 2 years ago
thanks to Ron for taking the time to explain the solar system in detail and priced very competitively
almost 3 years ago
Our salesman was Ron Johnson. Mr. Johnson gave us the best price around. He was friendly, polite and professional. The owner, Dustin stayed in contact with me during the installation and until the very end when I waited for PG&E to pass the inspection. Furthermore, Dustin answered all of my questions. The workers were neat and got the job done on time. We highly recommend Five Star Solar for homeowners wishing to install solarization. Thank you Five Star Solar. John Renzi Riverbank, CA
almost 3 years ago
I interviewed 4 companies before deciding to go with Five Star. They provided me all the information I needed, made sure I got the most out of my solar energy and helped me through the entire process. They had the best pricing. My experience with the salesperson Ron was great. He was friendly, informed, organized and it was easy to understand the proposal. The crew showed up at the time, was very friendly, knowledgeable and efficient. I would definitely recommend Five Star to anyone who is considering solar. They are for sure FIVE STAR ⭐️ Fatima K
almost 3 years ago
The only thing these guys did correctly on our $74k solar and battery install was close the sales deal. The permits were messed up. The design was wrong many times over. The roof struts were installed crooked. The monitoring was hooked up backwards. They took payment before we had all of our panels installed. Our original install was in November 2020 and now at the end of March 2021 they are coming back to replace all of the microinverters on our 44 panels because they installed the wrong ones. We were the first battery install they did. I've wasted an insane amount of my own time convincing Dustin the owner that things were completely broken. Finally a one-star review for Enphase Enlighten on Google Play got the battery manufactures attention and we got some support. Don't hire these guys. One Star Solar would be a more apt name. Plus their business communications are laughably archaic, which made matters all the worse. They really are a remodeling company and Five Star Solar is their DBA name.
about 3 years ago
I had an issue with Pansonic solar panels installed poorly that had nothing bad to do with the Five Star Solar company. I had an opportunity to speak with Don before reading the many great reviews about this company. I am not sure if Don and this company can help me with my problem but appreciated the professionalism he showed in listening to me, sharing his knowledge, taking the time to propose thoughtful options that might be available to me and making an effort to help me solve the problem. I remain optimistic they might help solve my problem but even if they don't I believe Don is an asset to this good company.
about 3 years ago
We had our on-ground solar system put in by Five Star Solar after doing a lot of research on six other companies. Ron was the salesman I dealt with. He was knowledgeable and very patient answering all my questions. The price he quoted was the best I could find and it was for the largest system. Dustin is the owner and he was able to work with me. Mike Herring is the PR person and was extremely quick with his responses to my questions and concerns. The crew who installed the panels were polite, efficient and worked well as a team. The company takes care of everything: from permit to dealing with PG&E. I highly recommend Five Star Solar and we are extremely pleased with their product and workmanship. Thank you for a job well done! I wish you much success!
over 3 years ago
The 5 Star Solar Team were Great. Very professional and neat. Things were explained to us throughout the process. We would recommend this company to everyone. The Allen's
over 3 years ago
These guys did a great job for us last year. We havent had a electrical bill since the sun starting shining. Thanks 5 Star Solar
over 3 years ago
I was/am very happy with the service Five Star Solar provided. I extensively researched solar systems prior to reaching out to multiple vendors for quotes. Ron was by far the most knowledgeable sales person I encountered in my endeavors. Service was top notch and Five Star Solar provided the best no BS pricing and finance rates. Thanks for the Five Star install!
about 5 years ago
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