Grimm’s Gardens

Reviews

Reached out to them regarding any available coupon codes before I placed a $450+ order and was told none available. A week after I place my order, they lower the price of the item by 11% - reached out twice asking about a courtesy refund for that amount and no response. A little shady
6 months ago
Order placed 7-20-2023 for 6 plants, only received 3...called several times and reply same every time from same female voice, "I will speak with packaging and email you." Never got the email as of 9-18-23. This last time put on hold, spoke with somebody and gave story "will check with inventory." Forget it, I am so disappointed I want nothing to do with your business and want my money returned.
6 months ago
This the first for me to use Grimms garden. I purchased 3 grape vines. They are in great shape. I’ll definitely be using them for my plant service.
8 months ago
I would give a 10 if possible. I ordered on a monday. My inkheart arrived 2 days later on wednesday. Kansas to Alabama in 2 days and any incredibly healthy, well developed plant. Has 4 scapes as of this review. Job well done Grimm's.
9 months ago
Our Tiger's eye Sumac arrived in beautiful condition and still appeared well hydrated. Looking forward to watching this beauty grow!
10 months ago
I have new growth on both of my plants and I will plant them Monday or Tuesday. Thank you for getting them to me. I also enjoyed the information I was able to get from your website that will help me care for my plants. Happy Easter. He is Risen.
12 months ago
Ordered a plant on 2/2/2023, emailed for an update on 2/20/2023 and again on 2/22/2023 with no response. Received a BARE ROOTS bulb stuck into a pot on 3/1/2023, both well beyond their shipping estimate (you can't blame shipping delays when you don't even create a label until after your promised ship date) and not what I ordered. A dormant bulb stuck in a pot is NOT a plant, and definitely not worth the $18 base cost which turned into $31 since I payed to have a PLANT shipped. I will never order again and am considering disputing the charges since they can't be bothered to answer emails anyway.
about 1 year ago
Nice selection of plants at good prices. Fast shipping!!
over 1 year ago
I would like to share a review of the excellent service I received from Grimm's Gardens. I ordered many plants from 3 or 4 different online stores, and the order from Grimm's was, by far, the best. Not only did the plants arrive carefully packed, healthy & already in bloom, but they arrived on the schedule I had requested. I was concerned about ordering from Grimm's because the prices for the gallon containers seemed too good to be true, but I will not hesitate to order from you again. Thank you ... I really appreciate the outstanding customer service. Debra Barsanti Florence, Montana June 10, 2022
almost 2 years ago
Ordered Sonic Bloom weigela and they came safely packaged and healthy. Very pleased!
almost 2 years ago
Ordered two Korean Spice Viburnums. Ordered the #5 pound container. But I was disappointed at the size of them. For basically $90.00 each, i expected them to be larger. They were about a foot tall at best. When we finally got them, I was also concerned with brown on the leaves. We planted them immediately as per the instructions. So far they appear to be holding their own. Will have to see as time goes on. Hoping to be able to say I made a good choice. Time will tell.
almost 2 years ago
For sure 5 stars...very professional and knowledgeable folks...huge kudos to Jayla!!! We had 3.5 tons of rock delivered and Jayla goes above and beyond...many thanks
almost 2 years ago
Grimm's Gardens had a crab apple tree I had been looking for locally for a couple of years, so we made the trip from Tulsa to Hiawatha, KS. It was worth it--the trees were in wonderful condition and the staff was outstanding. Jonathan was super helpful and kind and made sure two were set aside for us--I didn't want to drive 5 hours and have them all sold. I didn't catch her name, but the woman in the Sale Shed who helped us (rather we tried to help her!) worked so patiently and hard to protect the trees by wrapping them in burlap so they wouldn't get beaten to death in the truck bed for the haul back home. They were very unwieldy, so it took quite an effort, but she was very gracious and acted like it was no trouble (it was!) It was a treat dealing with such nice people.
almost 2 years ago
I have never seen such a great packaged plants. They came in great shape and good size. I will definitely order more
almost 2 years ago
If I could give it 6 stars, I would! Absolutely, 100%, over the moon pleased! Ordered a cherry tree last year and it was huge, arrived super healthy and well-packaged. I planted it late august last year and this spring it was the first of my trees to sprout some leaves. Looks very promissing. This spring I ordered a couple of currant bushes and those were also impecably packaged and very healthy. The plants here are not cheapest but worth every penny. Bushes I ordered from other nurseries looked like sticks and arrived mostly dried up. Grimm’s Gardens delivers excellence every time.
almost 2 years ago
I ordered 3 grasses and received them in less than a week. They were planted in good soil and packaged so well. They included very clear instructions in how to store them until it's warm enough to plant. This is my first order with Grimm's Gardens and I am very impressed. Will order again.
about 2 years ago
****update* happy to report that I heard back and the Grimm's has stated if plants are not successful, they will send me new plants in the spring. Cautiously optimistic and crossing my fingers all will be okay.**** Do not order online! I received 5 hydrangeas in terrible shape. The plants were almost bare with leaves browning all over. Plant undergo some amount of stress when traveling, but these were clearly on there last leg before the journey started. To make matters worse when I contacted customer service I got response that they would follow up and three days later I have heard nothing. When tried to call the sales mailbox was full. Don't waste your time or money ordering from here.
over 2 years ago
Very Bad Experience!! Do Not Order anything Online from this company!!! They consciencly attached misleading labels to the shrubs they sent to us! We ordered 5 GALLON plants, they sent us 3 GALLON plants, consciencly putting the 5 GALLON label on them! On the picture below you will see the 3 GALLON plant which we bought locally (to the left) And so called 5 GALLON plant (to the right), which they sent us
over 2 years ago
I ordered 6 Sweet Romance Lavender from Grimm’s because I was unable to find them locally. Five of the six plants arrived looking pretty healthy, although all were quite small for the price that was charged. I decided to plant them and hope that the one that was struggling would make a full recovery. After one and a half months in the ground, three of the six lavender have died. All of them received the same care. I now realize that I was a fool to pay $18.99 per plant and $31.00 for shipping … I will never do that again! Another foolish thing that I did was to not look at Grimm’s Return Policy. I assumed that they would stand behind their products, but after my phone conversation with Grimm’s today, I realized that is not the case and that I am out of luck! Never again will I order from Grimm’s.
almost 3 years ago
Very helpful and friendly service
almost 3 years ago
I won’t be doing business with them again. My order was placed in feb and I emailed them asking for status update with no response. Called them in late April bc the Oder said shipping 4/20 but tracking showing it was cancelled. On the phone he couldn’t have cared less and said they ran out or some died or something so they were out of stock. I asked why he didn’t notify me and if they plan on giving me money back. He said ya we can give you a refund. Ya no kidding. Give me my money back. I told him this was unprofessional to not notify me my order was cancelled and not giving me a refund until I called and specifically requested it. He could not have cared less and. said thanks and goodbye. I wanted to support a local business but I’ll never use them again.
almost 3 years ago
Lovely, healthy plants that came well packed in nice sized cans. I would recommend Grimm's and will not hesitate to order again.
almost 3 years ago
Overpriced horrible customer service will not return phone calls or answer questions on previous purchases. Since I'm a local I know good and well that most of their great reviews are nothing but family friends and cousins. I better stop there because anyone that lives around here knows the truth
over 3 years ago
The native ironweed I ordered came in very bad condition. Most plants had two thirds of leaves britlle and dead. Two had every single leaf dessicated. I am giving them TLC but I am not optimistic. When I called to voice concern, Jonathan was pleasant and took off the price of the two dead ones and told me to wait and see about the rest. The customer sevice was good but it seemed that they didn't water the plants before shipping which would be a big mistake. Planting sickly looking plants is not my idea of a gardening positve experience and so I am doubtful whether I would reccommend Grimes to another person but I am waiting to see if they perk up and which point I will amend this review.
over 3 years ago
The staff member who answered my call (I think her name was Holly?) was warm and provided exceptional service. I requested a hold on the shipping which they gladly provided. Shipping was FAST (2 days) and my Elderberry shrub was in beautiful condition despite being packaged and in transit during the summer weather. Thank you, Grimm’s Garden! Will purchase here again in the future!
almost 4 years ago
I would sincerely like to be thankful for the customer service of the Grimm's Garden team for the attention to customers needs and matters - thank you very much! As a Customer I have got excellent customer service buying berry plants. I have ordered 2 berry bushes and received even small gift for house decoration as a compliment - very pleasant! The order was delivered fast, packaged very well, plants looked absolutely alive. The order needed some correction and it was done by the Company quickly and with a such a care! I am sincerely grateful for the service made for, I am delighted with it. Warmest appreciation for energy and professional skills, and that is why I would like to recommend that Grimm's Garden company as the good Vendor with a great customer service.
almost 4 years ago
Had a great experience getting a Oregon Trail Maple tree, from calling about one to going there and picking up, had great help picking one out, great advice on staking it and watering, also was impressed with selection! Thanks again!
almost 5 years ago
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