The Natural Wood Floor Company

Projects

Leading wood flooring manufacturers and suppliers, The Natural Wood Floor Company, specialise in expertly crafted engineered, solid, pre-finished and parquet wood flooring. Find 140 inspirational designs, all from sustainable timber, at the London showroom, along with a full range of accessories. With 20,000 sq m of flooring in stock, most products are available for next day delivery.

Company awards
The Natural Wood Floor Company supplied the oak wood flooring for The University of Kent’s Colyer-Fergusson Building music hall which was judged the winner of the Commercial and Public Access Category in the Wood Awards 2013
Address
20 Smugglers Way
SW18 1EG London
United Kingdom
+44-2088719771 www.naturalwoodfloor.co.uk

Reviews

Exemplary in every way. I have received more than five years of perfect service from Kevin. What he doesn't know about wood flooring isn't worth knowing. From the lengthiest to the tiniest question, Kevin has taken the time to explain anything I needed to know about laying floors (my husband and I do all the work ourselves). Nothing is too much trouble and he always finds solutions to problems. This is the only flooring company we will ever use, which is a testament to Kevin and his team, because we are VERY fussy customers, as Kevin knows all too well by now. Yet still he smiles...
7 months ago
Project date: March 2017
I purchased £400+ kitchen worktops from this company. Unfortunately due to an error on my part the worktops were not deep enough for the kitchen once fitted. I spoke to Natural Wood Floor Company and arranged to return the worktops. They accepted one but refused the other due to damage to the packaging. So basically I am stuck with a perfect £200+ worktop that I cannot use for the sake of a couple of pounds worth of cardboard. I offered to take a discounted refund and received this response: "The worktop was not returned to us in the condition it was sold in, there for we would not except it back for a refund." Not the greatest customer service I've ever encountered. I've been a customer of Natural Wood Floor Company for many years and used them now on three projects, previously I've recommended them but obviously no more. My advice to any potential customers is caveat emptor.
almost 3 years ago
Project date: March 2020
Top quality service fast delivery purchased a kitchen island the products the same as the ikea one we had previously but at half the price cut out the middle man and use these guys
2 months ago