Banner Buzz

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Website www.bannerbuzz.co.uk

Extremely poor quality products and worse post-sale service. We ordered a large roller banner for an upcoming event, when it arrived, the banner mechanism was cracked, the strap for the case snapped the first time it was picked up (repaired with cable ties), the zip broke, and at the event when setting up the banner (without excessive force might I add) the material ripped from the top. We raised the issue with BannerBuzz who refused to send out the replacement material (this is all that was requested as the bag/mechanism would still function ok) and was refused as despite sending across these images, they could not justify that because they didn't have 'the proper images of the damaged banner'. Instead was offered the same discount on a replacement order that any new customer can get. Avoid this company at all costs!

1 month later and still waiting for delivery... this is NOT a UK company, they are based on India, very decietful website.

Incredibly disappointed. I ordered a 10 x 8ft step & repeat board and they sent a frame that was the wrong size. After a veery long time of trying to assemble the frame, we finally figured out that it was the wrong size. In the end we had to just hung the banner off the frame, which looked horrible and unprofessional. Definitely do not recommend. In the photos you can see that the banner just hangs off and that the frame is way too small.