Great store but doesn't do dine in for two offer or all Sparks offers
Looked all over the Shop but couldn't find the Ghost of Sherlock Holmes & Dr Watson who used to Hang around the Vending machines in the Staff Restaurant in the Old Head Office on Baker Street. Holmes was well known for stealing packets of Hula Hoops and Watson those Packets of two fingers Shortbread .
The store has large panes of very clear and clean glass,one of which has a turnstile by it.I walked into it beleiving it to be an open door,unlike windows in adjacent shops there are no white dots to indicate that its a pane of glass stretching from floor to ceiling.I banged my head rather hard and feel action should be taken by the store to prevent injury to customers
Located at the M&S headquarters. You always have the opportunity to try first their new products. Relatively small and focused mainly for grab and go and ready meals options. Good partnership with wasabi sushi offering. Hot meal canteen at very competitive prices
Another M&S located at lovely grand union canal💦
I have been to this place so many times, and today in particular was an unnecessarily bad experience. I have paid at the self-checkout counter for ALL of my items, but one of the staff insisted that I should've scanned the barcode instead of inputting from the 'Look for item' section which I always do. They are basically the same price regardless, and I have paid for it! He insisted in printing and checking the receipt, which I didn't mind. He repeatedly accused that I did not paid for some of the items which were CLEARLY printed on there. After realizing that he was wrong, he didn't even bother to apologize and packed my items to usher me away.
Don't get me wrong, M&S offers many good products hence I have been going to it a lot of times! This was just one of those unsatisfactory customer service/experience
Size is relevant big, but it sells only like a corner shop. Bearly enough for daily shopping.
Mother’s Day gifts lost by DHL
My family ordered gifts for me since 28/01/21 and requested Nominated day delivery for 12/03/2021. We received notification from the delivery service DHL stating that the parcel will be delivered on the next working day which is Monday 15/03/21. Hello Mother‘s Day is Sunday 14/03/21 therefore the Service Level Agreement (SLA) is breached. We rang M&S 12/03/21 and they were not informed by DHL. We asked for full refund because M&S told us that the parcel would arrive next Tuesday 16/03/21 which is past the date and the flowers would be no longer fit for purpose.
We are very upset that M&S online who let us down and I have no Mother’s Day gifts.
Fairly small for Marks and Spencer but you can find typical selection of posh foods
Good selection for lunch but the people who work at M&S offices need to calm down and take a chill pill. As if they in some crazy rush. Prices seem to be sometimes higher than other M&S locations but hey ho.