We placed an order for blinds at the beginning of October 2019 (and paid in full), installation only took place in November 2019 where we were notified that the one blind is more than a meter to small even though they took the measurements themselves.
More than two months later and there has not been any effort from them to rectify the mistake and/or provide us with the replacement blind...
We phoned them numerous times and sent more than enough emails only to receive empty promises that they will follow up with the factory and let me know.
Absolute worst service I have ever received.
The lack of empathy and customer service is shocking.
I wouldn't even recommend them to my worst enemy.
Beware!!!! Placed an order for blinds in Feb, paid R6k and guess what? No blinds, no refund and no communication from the owners, called their supplier and they are currently open and operating. I do not recommend this business, completely incompetent! THIEVES!!! No choice but to lay a charge of theft!
Worst experience EVER ... dealing with these people. Waited over a month for my installation and then three blinds where made to small (they came and took all the measurements themselves) so had to wait another two weeks for those.
Very quick to ask for their payments but terrible service and no honest communication. Very disappointing.
The worst service I have ever experienced. We have been waiting for over ONE MONTH for our order. Every time you phone they keep blaming the factory for their lousy service. Will never deal with them again or recommend them to anyone
Absolutely shocking!!!! They told us 14 - 18 days turn around time! Big joke!!!!! 34 working days gone and ....NOTHING!!!!